| What is an Accountability Report? |
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The "reports" feature offers the most secure form of filtering
by providing accountability for your computer users. Every web
site anyone visits using your computer is logged and reported
back to you. Since the reports are on our web site, you do not
even have to be at your computer to view them. Just log in with
our Master Account password and see every site visited for the
last week categorized by user. This feature will appeal to
anyone who wants to monitor the Internet usage of their home
computer from anywhere - even from work.
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| How does it work? |
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Every web request made by your Internet filter is logged on our
servers. (only if reporting is enabled on your account) Note that
only a few days of activity are kept at one time. Your activity
logs are password protected and are not viewed by anyone except
you and your Accountability Partner.
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| What is an Accountability Partner? |
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An Accountability Partner is a person who you can empower to view
your reports. This person will be given a separate user name and
password from you, but will be able to view all your reports. Also,
you can opt to have your partner be notified if a blocked website is
viewed on your computer. Just click on the "My Partner" link at the
bottom of the page to activate this feature.
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| What reports are available? |
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The Summary Report will display a count of all sites visited and all
blocked sites attempted. The Usage Time Report shows a count of your
page visits categorized by the time of day. This helps you identify
suspicious activity on your computer by showing activity during off
hours. The All Activity Detail Report is an alphabetical listing of
each site that was visited during the date range. By clicking on the
link on this report, you will see each "hit" in the order that they
happened in a detail report. You can click these links to see the
exact image or web page that was viewed by the computer user. The
Blocked Activity by Category allows you to select any blocked category
and see the unwanted traffic in that category. Again, click the URL to
view the details of the visits to the offending website.
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| Why are there sites on my blocked sites report? |
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Note that a blocked website may not have been viewed by the user. If a
user goes to a blocked website, the filtering software will block the site
and the user can go no further. However, it will log the attempted visit.
Sites with only 1 page visit indicates that the site may have been blocked.
Click on the URL to go to the Detail Report to tell for certain. If there
is only 1 item listed, then this site was blocked before the user could go
further. If a site shows up on your blocked site report but should not have,
it may have been wrong categorized. Use the "Site Review" feature in your
filtering software to request an "unblock". Why is this site not being blocked?
If you see a site that should be blocked but is not, use the "Site Review"
option of your filtering software to get the site properly blocked.
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| Why are there sites listed that I did not visit? |
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This service logs each and every web request coming from your computer, not
just the ones from your browser. If you see traffic on your report that you don't
recognize then perhaps there is another program making the requests. Automated
programs that run in the background such as stock tickers, chat programs, file
sharing software and weather watchers can continuously make web requests from your
computer around the clock.
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